Initial enquiry
You tell us about the situation through our enquiry form or referral route.
Clear SEND support when you need it most
Navigate SEND helps families and professionals move complex SEND cases forward — from EHCP requests and amendments to annual reviews, provision failures and strategic next steps.
Why families and professionals come to us
If support is delayed, unclear or not being delivered, it can be hard to know what to do next
Many families and professionals come to us when a child or young person is not getting the help they need, the local authority process has become difficult to navigate, or an EHCP no longer reflects current needs.
You may be trying to request an EHCP for the first time, facing a reassessment or amendment process, preparing for an annual review, dealing with provision that is not being made, or needing a more strategic plan for what happens next.
Navigate SEND exists to bring structure, clarity and momentum to those situations.
Start your pathway here.
SERVICES
How we help
Focused, productised SEND support built around the points where families and professionals most often need help.
SERVICE 1
EHCP Needs Assessment Requests & Reassessments
Support with preparing and structuring requests for an Education, Health and Care needs assessment, including evidence review and strategic framing.
SERVICE 2
EHCP Amendments
Support when an EHCP needs to be updated so that needs, provision or outcomes better reflect the current picture.
SERVICE 3
EHCP Annual reviews
Structured support before, during and after annual review, including clarifying issues, identifying gaps and planning next steps.
SERVICE 4
EHCP Provision Not Being Delivered
Support where agreed SEND provision is not being made, is inconsistent, or is failing to meet need in practice.
SERVICE 5
Local Authority Provision Requests & EOTAS
Help structuring clear requests and setting out what is needed, why it is needed and what evidence supports it.
SERVICE 6
Ongoing SEND Advisory Support
Retained support for complex, evolving or multi-stage cases where continuity, planning and oversight are important.
WHO WE WORK WITH
Support for families and professionals
For Families
We help parents and carers understand the SEND process, organise the evidence and take the next step with a clearer plan. Our role is to reduce confusion, bring structure and help move cases forward.
For Case Managers
We support case managers and other professionals who need a reliable, strategic partner for EHCP-related issues, provision concerns and complex education planning.
HOW IT WORKS
A clear, structured route from enquiry to next steps
Triage and fit
We review the case, identify whether we are the right fit, and clarify the likely pathway.
Consultation and strategy
We discuss the issues, identify priorities and recommend the most appropriate service or next step.
Delivery
We carry out the agreed work in a structured, focused way, with clear communication throughout.
Next steps
Where needed, we support the next stage of the case, whether that is review, amendment, escalation or ongoing advisory support.
NEED HELP WITH AN URGENT SEND ISSUE?
If provision is not being delivered, an EHCP needs to be updated, or you are unsure what to do next, we can help you identify the right starting point.
WHY CHOOSE NAVIGATE SEND
Support designed for real-world SEND cases
Clarity in complex situations
We help make confusing SEND processes easier to understand and act on.
Structured, strategic support
We focus on what matters most and help build a clear route forward.
Productised services
Our support is designed around common high-need situations, so it is more focused and easier to engage.
Continuity where needed
Some cases need more than one conversation. We can support multi-stage situations over time.
Helpful resources
Straightforward guidance for families and professionals
FAQ'S
Frequently asked questions
What is Navigate SEND?
Navigate SEND provides strategic support for families and professionals dealing with EHCP requests, amendments, annual reviews, provision issues and related SEND processes.
Who do you work with?
We primarily support families and case managers. We may also work with other professionals where the case and service are a good fit.
Can you help if provision in the EHCP is not being delivered?
Yes. This is one of the common situations we support with. We help clarify the issue, organise the evidence and identify the most appropriate next step.
Do you only help with new EHCP requests?
No. We also support with reassessments, amendments, annual reviews, requests for provision and ongoing strategic advisory work.
How do I get started?
The simplest route is to submit an enquiry or book a consultation. We will review the situation and advise on the best next step.
NEXT STEP
Ready to move forward?
Whether you are a parent, carer, case manager or professional, Navigate SEND can help bring clarity, structure and momentum to the next stage of the process.